Политика конфиденциальности

Введение и общие положения
Компания AE TECHNOLOGY (далее — «AE TECHNOLOGY», «skillsetpay.com», «Платформа», «мы», «наш») придает первостепенное значение защите и ответственному управлению вашими персональными данными. Настоящая Политика конфиденциальности детально описывает методы сбора, обработки, использования, хранения, защиты и возможного раскрытия информации, полученной в ходе вашего взаимодействия с платформой skillsetpay.com.
Используя Платформу, вы подтверждаете, что ознакомились с настоящей Политикой и согласны с её положениями.

Сбор информации

Категории персональных данных
Мы собираем данные:

Предоставленные пользователем:

• Учетные данные (логин, email);
• Информация из обращений в поддержку;
• Дополнительные данные профиля (по желанию).

Автоматически собираемые технические данные:

• IP-адрес, идентификаторы устройств;
• Данные о навигации (время сессии, просмотренные страницы);
• Характеристики системы (ОС, браузер, язык);
• Параметры сети (провайдер, скорость соединения).

Транзакционные данные:

Обрабатываются третьими платежными системами (мы не являемся контролером или обработчиком этих данных).

Специальные категории данных

Мы обрабатываем особые категории данных (например, данные верификации) только:

• С вашего явного согласия;
• Для выполнения юридических обязательств;
• Для защиты прав в суде.

Цели и правовые основания обработки

Основные цели:

• Обеспечение услуг (пополнение кошельков, обработка транзакций);
• Улучшение и защита Платформы;
• Коммуникация (поддержка, уведомления);
• Выполнение юридических требований (AML, KYC).

Правовые основания:

• Исполнение договора;
• Законные интересы (безопасность, предотвращение мошенничества);
• Согласие;
• Юридические обязательства.

Хранение данных

Сроки хранения:

• Данные аккаунта: до закрытия аккаунта + 90 дней;
• Транзакции: в соответствии с финансовыми нормами;
• Переписка: 360 дней;
• Технические логи: 30 дней.

Безопасность:

Данные хранятся на защищенных серверах в Латвии и других юрисдикциях с адекватным уровнем защиты. Используются:

• Шифрование;
• Регулярные проверки безопасности;
• Контроль доступа;
• Резервное копирование.

Обмен данными

Получатели данных:

• Платежные системы и партнеры;
• Государственные органы (по закону);
• Аффилированные компании.

Международные передачи:

• Обеспечиваем защиту через:
• Стандартные договорные условия;
• Страны с адекватным уровнем защиты.

Ваши права

Вы имеете право:

• Получить доступ к данным;
• Исправить неточности;
• Удалить данные («право на забвение»);
• Ограничить обработку;
• Перенести данные;
• Возразить против обработки;
• Отозвать согласие.

Как реализовать права:

Обратитесь к Ответственному за защиту данных через info@skillsetpay.com. Ответим в течение 10 рабочих дней.

Куки и аналогичные технологии

Типы куки:

• Обязательные (для работы Платформы);
• Функциональные (настройки);
• Аналитические (статистика);
• Рекламные (таргетинг).

Управление:

Настройте через браузер или наш инструмент на Платформе. Отключение куки может ухудшить функциональность.

Обновления Политики

• Изменения публикуем на skillsetpay.com с новой датой;
• Уведомляем пользователей;
• Ваше дальнейшее использование означает принятие правок.

Специальные положения для ЕЭЗ

Для резидентов ЕЭЗ действуют дополнительные права по GDPR. Контролер данных — AE TECHNOLOGY.

Контакты

По вопросам защиты данных:

Email: info@skillsetpay.com

Телефон: +37129684290

Дата последнего обновления: 17.03.2025.

Introduction and Overview

At AE TECHNOLOGY (herein referred to as «skillsetpay.com,» «the Platform,» «we,» «our,» or «us»), we place paramount importance on the protection and responsible management of your personal information. This comprehensive Privacy Policy document has been meticulously crafted to elucidate our practices regarding the collection, processing, utilization, storage, protection, and potential disclosure of information obtained through your interactions with our digital platform located at skillsetpay.com.

We strongly encourage all users to thoroughly review this document to gain a comprehensive understanding of our data handling procedures. By accessing, registering on, or utilizing any services offered through skillsetpay.com, you explicitly acknowledge that you have read, understood, and consented to the practices described herein.

Information Collection Framework

Categories of Personal Information

In the course of providing our specialized services, we may gather various categories of personal information through direct provision, automated collection mechanisms, or third-party sources. These categories include but are not limited to:

User-Provided Information

• Account Credentials: Username, email address, and other identifiers necessary for account creation and authentication
• Communication Data: Information shared during customer support interactions, feedback submission, or general correspondence
• Profile Information: Any additional data you voluntarily provide to enhance your user experience

Automatically Collected Technical Data

• Device Identifiers: IP addresses, device identifiers, unique browser fingerprints, and mobile device information
• Browsing Patterns: Navigation paths, session duration, pages viewed, features utilized, and interaction metrics
• System Specifications: Operating system details, browser configurations, screen resolution, language preferences, and time zone settings
• Connection Parameters: Internet service provider information, network performance metrics, and connection stability indicators

Transaction-Related Information

• All payment and transaction details are processed and stored by third party payment providers and we are not Data controller or Data processor in this regard.

Special Categories of Data

In exceptional circumstances, we may process special categories of personal data, such as identity verification information or documentation required for enhanced due diligence procedures. Such processing occurs only:

• With your explicit, informed consent
• When necessary to comply with legal obligations
• To establish, exercise, or defend legal claims
• When you have manifestly made such information public

Purpose and Legal Basis for Processing

Primary Processing Purposes

Your personal information is processed for the following specific purposes:

Core Service Provision

• Facilitating the secure transfer of funds to gaming platform wallets
• Creating and maintaining user accounts
• Processing and confirming financial transactions
• Generating transaction records and receipts
• Providing technical support and troubleshooting assistance

Platform Enhancement and Security

• Analyzing usage patterns to optimize platform performance
• Identifying and resolving technical issues
• Developing new features and service improvements
• Detecting and preventing fraudulent activities
• Implementing risk assessment and mitigation measures
• Maintaining the integrity and security of our systems

Communication and Support

• Responding to inquiries and support requests
• Providing important service updates and notifications
• Sharing relevant platform announcements
• Conducting satisfaction surveys and collecting feedback
• Addressing complaints and resolving disputes

Compliance and Legal Requirements

• Fulfilling regulatory obligations
• Implementing anti-money laundering (AML) procedures
• Conducting know-your-customer (KYC) verifications when required
• Maintaining appropriate business records
• Responding to legitimate requests from law enforcement or regulatory authorities

Legal Foundations for Processing

We process your personal data in accordance with the following legal bases:

Contractual Necessity

Processing required to fulfill our contractual obligations to you as outlined in our Terms and Conditions, or to take steps at your request prior to entering into such a contract.

Legitimate Interests

Processing necessary for our legitimate interests or those of third parties, provided these interests are not overridden by your fundamental rights and freedoms. Such legitimate interests include:

• Ensuring the security and functionality of our platform
• Preventing fraud and unauthorized activities
• Improving and developing our services
• Managing business operations efficiently
• Promoting our services through direct marketing (where permitted)

Legal Obligations

Processing required to comply with legal obligations to which we are subject under applicable laws, regulations, and governmental orders.

Consent

Processing based on your freely given, specific, informed, and unambiguous consent. Where we rely on consent as the legal basis, you maintain the right to withdraw such consent at any time, though this will not affect the lawfulness of processing conducted prior to withdrawal.

Data Retention and Storage Policies

Retention Principles

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing the services you have requested
• Satisfying legal, regulatory, and accounting requirements
• Resolving disputes and enforcing agreements
• Protecting against potential claims

Retention Periods

Different categories of data may be subject to different retention periods:

• Account Information: Maintained for the duration of your active account plus 90 days following account closure
• Transaction Records: Retained in accordance with financial regulations and tax requirements
• Communication Records: Preserved for 360 days from the date of communication
• Technical Logs: Stored for 30 days before being aggregated or anonymized

Data Storage Locations and Security

Your personal information is stored on secure servers located within Latvia and other territories that provide adequate data protection standards. We implement a comprehensive array of technical and organizational security measures, including but not limited to:

• Industry-standard encryption for data in transit and at rest
• Regular security assessments and penetration testing
• Strict access controls and authentication mechanisms
• Continuous security monitoring and threat detection
• Regular data backup procedures
• Employee training on data protection and security best practices

Data Sharing and Disclosure Framework

Categories of Recipients

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients:

Service Providers and Business Partners

• Payment processors and financial institutions for transaction execution
• Cloud hosting and data storage providers
• Customer support and communication tool providers
• Analytics and business intelligence services
• Fraud detection and prevention services

Legal and Regulatory Entities

• Government authorities and law enforcement agencies when legally required
• Regulatory bodies for compliance purposes
• Legal advisors and professional consultants
• Courts and parties to litigation in response to a lawful request

Corporate Affiliates

• Parent companies, subsidiaries, and affiliated entities that assist in providing our services

International Data Transfers

When personal data is transferred outside Latvia, we ensure appropriate safeguards are in place through:

• Data transfer agreements incorporating standard contractual clauses
• Ensuring recipients are located in countries with adequate data protection laws
• Obtaining your explicit consent for specific transfers where applicable
• Implementing supplementary technical measures to ensure equivalent protection

Your Privacy Rights and Control Mechanisms

Comprehensive Rights Framework

In accordance with applicable data protection regulations, you are entitled to certain rights regarding your personal information:

Access and Information

The right to request confirmation of whether we process your personal data and, if so, to receive a copy of that data along with relevant processing information.

Rectification and Completion

The right to have inaccurate personal data corrected and incomplete data completed based on the purposes of processing.

Erasure («Right to be Forgotten»)

The right to request the deletion of your personal data under specific circumstances, including when:

• The data is no longer necessary for its original purposes
• You withdraw the consent on which processing was based
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed
• Erasure is required to comply with a legal obligation

Restriction of Processing

The right to request temporary limitation of processing activities while:

• The accuracy of your data is being verified
• The processing is unlawful but you oppose erasure
• We no longer need the data but you require it for legal claims
• A decision on an objection to processing is pending

Data Portability

The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller without hindrance, where technically feasible.

Objection to Processing

The right to object to certain types of processing, particularly when based on legitimate interests, including direct marketing.

Automated Decision-Making and Profiling

The right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you, subject to certain exceptions.

Withdrawal of Consent

The right to withdraw previously given consent at any time, without affecting the lawfulness of processing based on that consent before its withdrawal.

Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at AE-TECHNOLOGY@outlook.com. We will respond to your request within 10 business days and provide information free of charge, except where requests are manifestly unfounded or excessive.

If you believe our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with the supervisory authority in Latvia or your place of residence.

Cookies and Similar Technologies

Cookie Utilization Policy

Our platform employs cookies, web beacons, pixels, and similar tracking technologies to enhance functionality and user experience. These technologies collect certain information automatically when you interact with our platform.

Categories of Tracking Technologies

Essential Cookies

Required for basic platform functionality and cannot be disabled. These cookies do not store personally identifiable information.

Functional Cookies

Enhance user experience by remembering preferences and settings.

Analytical Cookies

Help us understand how visitors interact with our platform through anonymous data collection about usage patterns.

Marketing Cookies

Track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Cookie Management

You can manage cookie preferences through:

• Browser settings to block or delete cookies
• Our cookie preference center available on the platform
• Third-party opt-out mechanisms for specific analytics or advertising services

Please note that disabling certain cookies may impact platform functionality and user experience.

Policy Updates and Revisions

Amendment Process

We reserve the right to modify this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. When material changes are made, we will:

• Post the updated policy on skillsetpay.com with a revised effective date
• Notify registered users via email or prominent notice on our platform
• Obtain renewed consent where required by applicable law

Versioning and History

Each significant revision of this Privacy Policy will be identified by a unique version number and date. Previous versions will be archived and made available upon request.

Continued Use

Your continued use of skillsetpay.com following the posting of changes constitutes your acceptance of such changes. We encourage periodic review of this Privacy Policy to stay informed about how we protect your information.

Special Provisions for Specific Regions

European Economic Area (EEA) Residents

If you are located in the European Economic Area, you benefit from additional protections under the General Data Protection Regulation (GDPR), including all rights outlined in the «Your Privacy Rights» section.

The controller of your personal data is AE TECHNOLOGY. Our Data Protection Officer can be contacted at info@skillsetpay.com.

Contact Information and Resources

Data Protection Inquiries

For any questions, concerns, or requests related to this Privacy Policy or our data processing activities, please contact us through the following channels:

• Email Address:info@skillsetpay.com
• Phone Number: +37129684290

Last Updated: 17.03.2025.